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Customer Services

We offer one year guarantee for our product. During this period, we are responsible for the free repair against product quality problems and bear the delivery freight. Details of quality problems: 

  1. Sofa leather bleaching, cracking and cushion collapse.
  2. Sculpture seriously cracking, bubbling and painting fall off.
  3. The same batch of product size differences more than 3 cm.
  4. Product lack of accessories.
  5. Borer found in product.

For serious quality problem, we will base on the situation to provide replacement or accept return of product. And certainly we will pay for the delivery freight. (Not quality problems and extra damages are not applied to the above solution.) If you have any questions please call for our CS hotline 400-889-3889 400-889-8089. If the product expired the guarantee period and needs for repair, we will charge extra fee for that, and customer should pay for the delivery bill.

Address :Tongsha Science and Technology Industry Park,Dongcheng,Dongguan,Guangdong Province, China Zip Code : 523127
Tel: 0086-769-22039168 Fax: 0086-769-22022333 Email : gicasa@gicasa.com Hongqi Furniture Co.,ltd.